Latest review first
I tried to get Att to simply re-sync my Att email with Outlook and Gmail. During a 40 min web chat with an Att tech and following his directions, I was disconnected. Then I called to talk to someone in person. Tech #2 said he was unable to fix the problem and referred...Read more
Company wrote 0 public responses to the review from Nov 26.
DO NOT ENGAGE BUSINESS WITH THIS SITE.... As a 10+ year customer of AT&T, they (AT&T) actually linked me to this site from their MYATT.com account page when I was trying to find customer support after hours. AT&T's support website is a literal joke. As a shift nurse I...Read more
Company wrote 0 private or public responses to the review from Aug 22.
Terrible. I might understand if the technician was unable to solve a problem with a non-AT&T piece of hardware, but after several hours and their taking remote control of my PC, they were unable to open the ports on their own AT&T router! I was told when I purchased...Read more
Company wrote 0 private or public responses to the review from Aug 16.
This service was great when I used it. But when I decided to cancel, I contacted them numerous times and was told it was cancelled each time. I continued to call every month afterwards because they continued to bill me. Each time they would swear that it is definitely...Read more
Company wrote 0 private or public responses to the review from Aug 06.
I signed up about 3 months ago. I had to use the twice very quickly and they were great. They actually spoke English and were very professional. Then last week. ATT decided I needed a new modem. Nothing was wrong with the first one. They sent a tech out and he...Read more
Company wrote 0 private or public responses to the review from Aug 01.
I was told that since I was a valued customer for years I could get it for $9.99. That was a LIE. They didn't give it and when I tried to get my service back they wanted to charge me $15. Why would one person say $9.99 and another say $15??? Dropping it...Read more
Company wrote 0 private or public responses to the review from Jun 11.
- Having service for my computer
I didn't like
- Being told one price and not being honored
I have been on the phone and in a chat session now with ConnecTech for 1:33:20 and counting! I signed up with them on April 27. I selected the $15/month plan with a one-year commitment. For the past three days, I have been troubleshooting issues with them via chat...Read more
Company wrote 0 public responses to the review from Apr 30.
I didn't like
- Poor and unethical service
Att Connectech - Ripped off by AT&T CONNECTECH
They are a rip off. They tried to help me with a problem with my computer. Was no help everything they suggested is already done myself. I reset to factory setting and fixed it myself however I’ve been paying them Jack Off’s since Sept 2017. Take my advise do not DO NOT contact them. You will be sorry like I am!!!!!
Company wrote 0 public responses to the review from Apr 24.
Funny how many people have had problems. Myself just about every time I've used this service I've always been very happy with the results. Once & a while you'll get ahold of a tech that probably is in training because they are a little slow but for the most part...Read more
Company wrote 0 public responses to the review from Dec 19, 2017.
I had a CPU problem-a couple of services running wild! After paying for connectech, I was told it sounded like a hardware problem. After spending 2 hours or so on the connectech remote repair, I had to restart. We were not reconnected but I did received an email from...Read more
Company wrote 0 public responses to the review from Dec 05, 2017.
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