Att Connectech
Att Connectech Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Att Connectech has 1.6 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendly, Great when they know what they are doing, Having service for my computer.
Cons: Incompetence - problem not fixed, Poor customer service, 3 days of trying to fix problem.Recent recommendations regarding this business are as follows: "I keep calling them I get a runaround I can’t talk to a supervisor I need this fixed", "Leave AT&T. Smoke signals work better.", "Do not use this service", "Avoid at all costs, do NOT authorize any sort of recurring payment.", "do not buy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Att Connectech has 1.6 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendly, Great when they know what they are doing, Having service for my computer.
Cons: Incompetence - problem not fixed, Poor customer service, 3 days of trying to fix problem.Recent recommendations regarding this business are as follows: "I keep calling them I get a runaround I can’t talk to a supervisor I need this fixed", "Leave AT&T. Smoke signals work better.", "Do not use this service", "Avoid at all costs, do NOT authorize any sort of recurring payment.", "do not buy".
Most users ask Att Connectech for the refund as a solution to their issues.
Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
They never called back my phone hasn’t worked in over a week
Preferred solution: Let the company propose a solution
User's recommendation: I keep calling them I get a runaround I can’t talk to a supervisor I need this fixed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPAID BILL and DIDN'T CREDIT BILL
Preferred solution: Full refund
Major, time consuming, needless tech bumblingng
- Great when they know what they are doing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFirst Charge for this
- Incompetence - problem not fixed
- Never heard of it until charge on my bank account
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Leave AT&T. Smoke signals work better.
Rude and incompetent
- Incompetence - problem not fixed
- Poor customer service
- 3 days of trying to fix problem
User's recommendation: Do not use this service
Billing
Very Dissatisfied
- No way to contact them
- No way to stop recurring billing
Preferred solution: Full refund
User's recommendation: Avoid at all costs, do NOT authorize any sort of recurring payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfactory Service
AT&T has not contacted me about my review. I cancelled my subscription for its IT technical support. I have nothing more to add to my review.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
Preferred solution: Do your job correctly your service is poor
Total failure of attempt to get service advice!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not work with this entity
WORST CUSTOMER SERVICE EVER
User's recommendation: do not buy
Poor Service - a rip off.
- No way to contact them
- Poor customer service
Preferred solution: Full refund
User's recommendation: Pass on this 'service'
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, MissouriI would not recommend the annual contract @ 15/mo. Pay the one time fee and see how they do.
STAY AWAY
NEver, ever use Connect Tec
About
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AT&T ConnecTech is a provider of computer set up and support services. The company offers software installation and configuration, improvement of computer performance, resolution of connectivity issues, removal of viruses and adware/spyware, and computer optimization. AT&T ConnecTech also deals with operating system and browser problems, wireless networks, and connections with additional peripheral devices. The company offers in-home and remote services. AT&T ConnecTech services are available for residential customers, and remote services are also available for small businesses. AT&T ConnecTech accepts all major credit cards including Visa, MasterCard, American Express, and Discover. Customer service is provided Mon. - Fri. from 8 a.m. to 11 p.m. Central Time.
Att Connectech is ranked 256 out of 1201 in Service Centers and Repairs category
Worldwide
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