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I was told that since I was a valued customer for years I could get it for $9.99. That was a LIE. They didn't give it and when I tried to get my service back they wanted to charge me $15. Why would one person say $9.99 and another say $15??? Dropping it...
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1.0
I liked
  • Having service for my computer
I didn't like
  • Being told one price and not being honored
#1277920
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I have been on the phone and in a chat session now with ConnecTech for 1:33:20 and counting! I signed up with them on April 27. I selected the $15/month plan with a one-year commitment. For the past three days, I have been troubleshooting issues with them via chat...
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1.0
I didn't like
  • Poor and unethical service
#1244698
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Att Connectech - Ripped off by AT&T CONNECTECH

They are a rip off. They tried to help me with a problem with my computer. Was no help everything they suggested is already done myself. I reset to factory setting and fixed it myself however I’ve been paying them Jack Off’s since Sept 2017. Take my advise do not DO NOT contact them. You will be sorry like I am!!!!!
#1240492
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Funny how many people have had problems. Myself just about every time I've used this service I've always been very happy with the results. Once & a while you'll get ahold of a tech that probably is in training because they are a little slow but for the most part...
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5.0
#1151439
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I had a CPU problem-a couple of services running wild! After paying for connectech, I was told it sounded like a hardware problem. After spending 2 hours or so on the connectech remote repair, I had to restart. We were not reconnected but I did received an email from...
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#1142663
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Without repeating other customer reviews, do not commit your hard earned money to this business. It lacks integrity and professionalism. Fortunately I refused to purchase their one year contract. I advise further to stop using your credit card over the internet unless...
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#1112987
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When I signed up. I was told connectech would fix three problems that I described with specificity. I ended up spending more than six hours on the phone seeking assistance and they offered assistance that wouldn't work. When I asked for a refund, I was told no....
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1.0
#1100822
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We had a new gigE Internet service over fiber in our house installed in house a couple of weeks ago (early July 2017). This meant a new router. Some of the applications that previously worked using the previous service stopped working. So I had to re-open some of the...
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1.0
I didn't like
  • Poor and unethical service
  • Unknowledgeable
#1076663
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Spent 6 hours on phone (after they messed up my computer to where it no longer accepted chat or remote) trying to get them to fix my computer. It was working fine with the exception of one pop up message - the reason for my chat to them. The first guy (Tommy Davis or...
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1.0
#1076524
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Att Connectech - Banner ads

Totally disruptive and unfair to have these for the price of television already do over rated Get rid of Banner Ads Direct TV. Or I'm getting rid of You!!!
#1073534
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