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DO NOT ENGAGE BUSINESS WITH THIS SITE.... As a 10+ year customer of AT&T, they (AT&T) actually linked me to this site from their MYATT.com account page when I was trying to find customer support after hours. AT&T's support website is a literal joke. As a shift nurse I...
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1.0
#1335725
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Terrible. I might understand if the technician was unable to solve a problem with a non-AT&T piece of hardware, but after several hours and their taking remote control of my PC, they were unable to open the ports on their own AT&T router! I was told when I purchased...
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1.6
#1331609
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This service was great when I used it. But when I decided to cancel, I contacted them numerous times and was told it was cancelled each time. I continued to call every month afterwards because they continued to bill me. Each time they would swear that it is definitely...
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#1323031
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I signed up about 3 months ago. I had to use the twice very quickly and they were great. They actually spoke English and were very professional. Then last week. ATT decided I needed a new modem. Nothing was wrong with the first one. They sent a tech out and he...
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#1318794
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I was told that since I was a valued customer for years I could get it for $9.99. That was a LIE. They didn't give it and when I tried to get my service back they wanted to charge me $15. Why would one person say $9.99 and another say $15??? Dropping it...
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1.0
I liked
  • Having service for my computer
I didn't like
  • Being told one price and not being honored
#1277920
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I have been on the phone and in a chat session now with ConnecTech for 1:33:20 and counting! I signed up with them on April 27. I selected the $15/month plan with a one-year commitment. For the past three days, I have been troubleshooting issues with them via chat...
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1.0
I didn't like
  • Poor and unethical service
#1244698
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Att Connectech - Ripped off by AT&T CONNECTECH

They are a rip off. They tried to help me with a problem with my computer. Was no help everything they suggested is already done myself. I reset to factory setting and fixed it myself however I’ve been paying them Jack Off’s since Sept 2017. Take my advise do not DO NOT contact them. You will be sorry like I am!!!!!
#1240492
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Funny how many people have had problems. Myself just about every time I've used this service I've always been very happy with the results. Once & a while you'll get ahold of a tech that probably is in training because they are a little slow but for the most part...
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5.0
#1151439
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I had a CPU problem-a couple of services running wild! After paying for connectech, I was told it sounded like a hardware problem. After spending 2 hours or so on the connectech remote repair, I had to restart. We were not reconnected but I did received an email from...
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#1142663
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Without repeating other customer reviews, do not commit your hard earned money to this business. It lacks integrity and professionalism. Fortunately I refused to purchase their one year contract. I advise further to stop using your credit card over the internet unless...
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#1112987
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