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Funny how many people have had problems. Myself just about every time I've used this service I've always been very happy with the results. Once & a while you'll get ahold of a tech that probably is in training because they are a little slow but for the most part...
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5.0
#1151439
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I had a CPU problem-a couple of services running wild! After paying for connectech, I was told it sounded like a hardware problem. After spending 2 hours or so on the connectech remote repair, I had to restart. We were not reconnected but I did received an email from...
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#1142663
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Without repeating other customer reviews, do not commit your hard earned money to this business. It lacks integrity and professionalism. Fortunately I refused to purchase their one year contract. I advise further to stop using your credit card over the internet unless...
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#1112987
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When I signed up. I was told connectech would fix three problems that I described with specificity. I ended up spending more than six hours on the phone seeking assistance and they offered assistance that wouldn't work. When I asked for a refund, I was told no....
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1.0
#1100822
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We had a new gigE Internet service over fiber in our house installed in house a couple of weeks ago (early July 2017). This meant a new router. Some of the applications that previously worked using the previous service stopped working. So I had to re-open some of the...
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1.0
I didn't like
  • Poor and unethical service
  • Unknowledgeable
#1076663
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Spent 6 hours on phone (after they messed up my computer to where it no longer accepted chat or remote) trying to get them to fix my computer. It was working fine with the exception of one pop up message - the reason for my chat to them. The first guy (Tommy Davis or...
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1.0
#1076524
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Att Connectech - Banner ads

Totally disruptive and unfair to have these for the price of television already do over rated Get rid of Banner Ads Direct TV. Or I'm getting rid of You!!!
#1073534
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i've used them many times over the years. it's an excellent service i have learned to rely on for many issues. they always fix whatever problem i have. this takes a huge burden off my time. what is it about people who write scathing reviews? are their lives so...
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4.8
#1050163
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Att Connectech - Couldn't retrieve my emails

AT&T ConnecTech Angelica Serrano was awesome in helping me get my email working again. She was very professional, caring, patient and understanding. I was contemplating on dropping AT&T, but because of people like her, she has changed my mind on staying with AT&T. Thank You Angelica Serrano!
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1049902
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This is by far the most worthless service and biggest ripoff there has every been. I worked with them for three days for a server issue only to have them tell me that they can only diagnose problems with my computer, not the server. I never had any problems with my...
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1.0
I didn't like
  • Unknowledgeable
#1019989
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